@MojangSupport the game isn't letting me use the marketplace, which makes me unable to play online multiplayer, I play on switch and I've reloaded the game several times, it keeps asking me to log in to save purchases although I've been logged in for a day

Hmm, just to confirm is it asking you to log in to your Microsoft account whenever you close and re-open the game? After you log in, can you access the Marketplace and multiplayer or do you still get an error? ^LK

even after I log in it doesn't let me access the marketplace or multiplayer, while it does show me the servers, it stays on a loading screen infinitely until I close it.