@MojangSupport Hi there, could you DM me for a problem i'm having? it contains usernames and emails so i'd prefer this, thank you.
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Replying to @tadhgocellaigh
We can't open or answer DMs, sorry to say. If you would like it to stay private, I'd suggest making a ticket with our Support team. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT

May 21, 2023 · 8:05 PM UTC

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Replying to @MojangSupport
still awaiting a response.
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Were you able to make a ticket? If so, please be patient as we have high volumes in our queues at the moment. An agent will get to you as soon as they can. ^BT