@MojangSupport Hello, I have been a minecraft user on PC for years, but a couple of years ago I tried to download minecraft on my new PC and I could not access my account since the associated email was from hotmail. and it is an email that was blocked and I cannot access it.
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If I try to access minecraft, it asks me to go to my hotmail, but it is blocked, so it is an eternal loop. I need help, I want to change my associated email, but the exact same thing happens. thank you
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Replying to @jakef_001
Hi! To keep your information secure, please complete our request form to our Accounts team at aka.ms/Minecraft-Support so we can safely assist you! ^AG

May 20, 2023 · 7:05 PM UTC

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Replying to @MojangSupport
How long on average does it take to reply to the email?
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Please keep in mind that we have a bit of a backlog at this time, but I assure you that an agent will reach out to you as soon as they get to your ticket. Thanks for your patience in the meantime! ^BT