@MojangSupport my son had to log back in to minecraft this morning and when he did all his installations were missing. The loaders, the mods, his gamer tag, everything was wiped out. The only thing left was his skins. He's currently reinstalling (unhappily) these things.
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Replying to @stephaniewolk1
We're terribly sorry to hear about this, Stephanie. Was your son playing the Java Edition or Bedrock Edition of Minecraft? And which device was your son playing on? ^AG

May 20, 2023 · 6:06 PM UTC

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Replying to @MojangSupport
He plays Java on his pc
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Thanks for confirming that for me! If you could, can you reach out to our Support team so they can have a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT