Thanks for that! It looks like your ticket is in our queue and waiting on an agent response. We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^FF

Recovering your transaction ID will depend on how you purchased Minecraft, so check out our FAQ: bit.ly/3PIIMou. Unfortunately, we cannot provide you with your transaction ID if it's been lost. ^FF

We might still be able to help you out even if you don't have your transaction ID anymore, just be prepared to answer a few additional questions about your account! ^FF

Our records indicate that your ticket 5319678 was closed due to inactivity. If you still need assistance with your account, you'll need to create a new ticket. ^LK

Looks like the ticket was closed for some reason! If you could, can you make a fresh ticket? We'd be happy to help. ^BT