Sorry about any delay you're encountering! We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your ticket number, we can check in on the status of your request for you. ^FF

Thanks for that! It looks like your ticket is in our queue and waiting on an agent response. We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^FF

Recovering your transaction ID will depend on how you purchased Minecraft, so check out our FAQ: bit.ly/3PIIMou. Unfortunately, we cannot provide you with your transaction ID if it's been lost. ^FF

We might still be able to help you out even if you don't have your transaction ID anymore, just be prepared to answer a few additional questions about your account! ^FF