@MojangSupport is there any way of getting access to an 13 year old account associated with a dead email address?
1
Our Accounts team should be able to help if you make a ticket with them! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
1
hi, we attempted that but there was an error
1
Can you try another device and/or browser to see if that helps? Also, I'd suggest clearing your cache and cookies. ^BT
1
Replying to @troodonshmoodon
Since your copy of Minecraft: Java Edition and Minecraft for Windows were not on the same Microsoft account, neither account is eligible for the Vanilla Cape. Unfortunately, we can't add the Vanilla Cape outside of the eligibility requirements. ^LK

May 4, 2023 · 4:09 AM UTC