@MojangSupport my minecraft pe app is crashing as soon as i open the game plsss help i have tried everything
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What troubleshooting steps have you tried so far? Try restarting your device, and reinstalling Minecraft may also help, but be aware that your worlds are saved locally on your device and you'd need to ensure these are backed up first, if possible: bit.ly/3c9PK76. ^FF
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I did that and its did not work i need help i have tried get the game again and it did not work plsss help me
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Replying to @visionoscar2
Have you checked to see if you have any updates available on your mobile device? You may also try reducing the "Render Distance" in the "Video" section in the settings menu from 20 to 16. You can try going lower than this as well. Let us know if you're seeing crashes happen! ^FF

Apr 28, 2023 · 4:00 AM UTC

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Replying to @MojangSupport
I have tried updating it and it still crashes i can’t even get in the game i need help plsssss
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Thanks for giving that a try! At this point, we'll need Support to take a closer look. Please complete our request form at bit.ly/3uO21ER so that one of our specialists can look further into this issue for you. ^FF