Since the release of 1.19.7, Realms purchases on PlayStation have been failing for many users. We have an update rolling out today that should resolve this! - jhp
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Nope! Still having issues. I don’t understand that you’re literally the most played game in the world! And your servers seem to be held together by fail dreams, glue, and aneurysms. Like it makes absolutely no sense.
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Sorry to hear that! Can you describe what exact issue(s) you're running into? Once we have some more details we can better assist or direct you to the best place to resolve the issue. ^FF
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Me and my nephew keep trying to do cross play but we keep getting disconnected. My nephews on iPad I’m on PlayStation five. I have a wired connection he’s on Wi-Fi. And yet we keep getting disconnected from the server when we try to load
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Replying to @MaximusVicious
That definitely sounds frustrating. What exact error messages are you seeing, and are you and your nephew seeing the same error? Also, are you trying to connect to a normal world, a Realm, or a server? ^FF

Apr 27, 2023 · 4:07 AM UTC

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Replying to @MojangSupport
This
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Thanks for that! At this point, we'll need one of our technical specialists to take a look and see what's going on: aka.ms/Minecraft-Support. Be sure to include the troubleshooting steps you've already done to help speed things up! ^FF