@MojangSupport I am having multiple issues with Minecraft on the Xbox Series S right now, the game is crashing, all of my textures aren't loading and are corrupting, none of my old worlds are accessable, I'm getting random purple and black textures on images from the shop (1/?)
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I’ve also been having issues with the textures more specifically on the marketplace. I’m also the host of my realm and can’t access it and when I do every action is incredibly delayed yet I can join servers perfectly fine.
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Replying to @FinnAttack2
Are you seeing issues with specific Marketplace items? To rule out any connection errors, try switching to a hardwire connection if you're using WiFi, and a router reboot may also help out. Let us know what else you've tried, and what device you're playing Minecraft on. ^FF

Apr 27, 2023 · 4:01 AM UTC

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Replying to @MojangSupport
I’ve tried resetting my router, signing out of my account and back in, reset my console, re-downloaded minecraft (which suddenly showed an update needed doing when it hadn’t before?) and i’ve attempted this multiple times over the past 48 hours.
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Thank you for that info! It sounds like you've already tried the basic troubleshooting steps we'd ask you to try, so let's get you on up to Support: aka.ms/Minecraft-Support. One of our technical specialists will be able to look further into this for you. ^FF
Replying to @MojangSupport
I’ve tried everything but on the marketplace tabs it’s coming up with purple and black texture errors. I also can’t access my realm no matter what and when I do the actions are incredibly delayed.
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