@MojangSupport gonna be fixing Minecraft anytime soon ? Everytime I try playing it completely freezes my PS5 so that the PS5 has to be unplugged to be usable again ?
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Sorry to hear that, but we'll be happy to help! Can you let us know what troubleshooting steps you've tried, and what you're doing in the game when it freezes? For example, when loading the game, loading into a world or interacting with certain blocks or mobs in a world? ^FF
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Replying to @JoelGlazerMUFC
Is this only happening when you open up the inventory? If you haven't already tried this, you might reinstall Minecraft, but be sure to back up your worlds first, since these aren't tied to your account! Info on backing up your worlds can be found at bit.ly/3c9PK76. ^FF

Apr 22, 2023 · 3:30 AM UTC

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Replying to @MojangSupport
No it happens when I’m just navigating my worlds as well it just randomly freezes
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In this case, please complete our request form at bit.ly/3uO21ER so that one of our Technical specialists can look further into this issue for you. Be sure to include any troubleshooting steps you've already tried to help speed up the process! ^FF