Since the release of 1.19.7, Realms purchases on PlayStation have been failing for many users. We have an update rolling out today that should resolve this! - jhp
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I’ve just renewed my realm and payment has gone through but it wont let me access it
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Sorry about the confusion there! Please contact our realms support agents and we'd be happy to look into this realms issue for you Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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I’ve contacted support twice now and not heard anything back. I want a refund
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Replying to @Boiled_E99
We're a bit backed up at this time but we will be getting to your ticket before long! If you'd still like a refund, you'd still have to reach out to our Support. Update your ticket letting them know what you'd like them to do and they'll be happy to help! ^BT

Apr 17, 2023 · 8:07 PM UTC

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Replying to @MojangSupport
Okay thank you