@MojangSupport You guys sucked my money from my bank account in less than 30 seconds, but it's taken you DAYS to respond to my incident related to not being able to use the service. Every day that goes by, is time off my subscription. This is not acceptable and I want a refund

Apologies for any delay you're encountering; we're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your 7-digit ticket number, we can check in on the status of your request for you. ^FF

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