@MojangSupport @Mojang why this for 3 days? Machine connected to internet and account sign in reset. No features and working at all

Sorry, don't quite understand what's going on! Can you run it back to the beginning? What's going on? ^BT

1. My switch is connected to my wifi absolutely fine 2. Internet speed is fine 3. Connected to my Microsoft account after a sign out and back in Problem: cannot access tower, adventure hub or any daily trials. No error reason given. Just locked out for no reason I can see

Gotcha. Can you reach out to our Tech team so they can take a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT

I’ve filled out these forms and gotten generic an non-personal copy paste replies in the past. Will an actual human help me if I take the time to do this?