@MojangSupport Hi, I am trying to contact support to get my password reset because your site isn't working and I don't know if my support ticket went through yesterday. Is there any way I can get in contact with someone please? Thanks
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Hi @MojangSupport is there any update on this?
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Sorry about any delay you're encountering! We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your ticket number, we can check in on the status of your request for you. ^FF
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Hi, I didn't get any ticket. None of the emails are coming through, I checked spam and all. Can we discuss in dms! Thanks
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We can't help during DMs, sorry to say! Have you still not received a ticket? ^BT
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No I haven't. I submitted through the site and still got nothing. I've confirmed I got emails before and that it worked in the past. Is there anything else I can do? I can try submitting a new ticket but I've already tried to submit 2 of them already. I'm using a yahoo email
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Replying to @NoChill_Austin
Try clearing your cache and cookies and try sending through another web browser and/or device to see if that helps! ^BT

Apr 9, 2023 · 3:51 PM UTC

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Replying to @MojangSupport
Sure, and can you send me the direct link to submit a ticket. I want to make sure I'm in the correct place for the tickets, maybe I'm submitting on the wrong page. Thanks!
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Of course! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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