so i have a problem with my mc account,when i loin it says that i can only play demo and that i have not purchased mc even though i have.and my xbox gamertag is also different.i had created another microsoft account and the gamertag from that has came to this acc.@MojangSupport
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hi @MojangSupport,
i have seen the launcher is updated.the name that shows at the top left hand corner is showing from my another microsoft account in which i dont have minecraft.even if i log in with the same microsoft acc i had brought my mc still it shows that same gamertag.
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That means that the correct Microsoft account is under a different email address. Please try any emails you may have used and for further support with locating a Microsoft account/credentials, be sure to reach out to nitter.vloup.ch/xboxsupport or support.xbox.com ^AM
Mar 30, 2023 · 7:34 PM UTC



