@MojangSupport I bought Minecraft in 2015. It's been over 1 year since I can't log in. Many times I tried to reset the password, but I never get the email to do it. Please I need a solution since I paid for Minecraft and I can't use it. My email is josemiliano@msn.com.
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We strongly suggest you delete this tweet, as it contains personal information that can be used to potentially compromise your account. To keep your information secure, please send us an email at aka.ms/Minecraft-Support and we will assist. ^LK
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I've been writing to you for more than a week and you haven't answered me. I need you to please give me a solution. I can't use a game I bought from you in 2015.
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We're a bit backed up at this time and appreciate your patience as we work to get to your ticket. ^TK
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Replying to @josemilianogrm
We strongly suggest you delete this tweet, as it contains personal information that can be used to potentially compromise your account. If you have already submitted a ticket, thank you for your patience while waiting for someone to get back to you! ^AM

Mar 29, 2023 · 9:50 PM UTC

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Replying to @MojangSupport
still no one gave me a solution. I feel disrespected. todavía nadie me dio una solución. Siento que me faltan el respeto.
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If you haven't already, please submit a new ticket and we will assist as soon as we are able. Unfortunately, we're unable to change the outcome of your ticket and we ask that you continue working with a helper. Thank you! ^AM
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