Since the release of 1.19.7, Realms purchases on PlayStation have been failing for many users. We have an update rolling out today that should resolve this! - jhp
147
20
4
293
Are there also issues with Switch? I've been unable to connect for a couple of days now.
2
Replying to @RossBowman17
Are you getting an error message when trying to connect? I'd be happy to look into this for you once we have more info! ^BT

Mar 21, 2023 · 6:09 PM UTC

1
Replying to @MojangSupport
When I start the game I get an error in the corner saying unable to connect to Mojang servers. Daily trials and tower all unavailable. I've deleted the game from switch and reinstalled but still the same. Not sure what else to try! 🤷🏻‍♂️
1
Let's get you up to our tech team and we'll take a closer look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
1
more replies