@MojangSupport yesterday when I opened the Minecraft Launcher to play, It was just a grey screen and I couldn’t play.
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What troubleshooting steps have you tried and are you playing on WiFi or Hardwire? ^TK
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I play on Wi-Fi I think.
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Replying to @ENDR_EnderLord
If you can, can you try and switch over to a hardwire connection to see if that helps? I would also uninstall/reinstall to see if there are corrupt files at play. ^TK

Mar 17, 2023 · 2:37 AM UTC

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Replying to @MojangSupport
I also cannot uninstall the launcher because there is a password block and I don’t know the password
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What platform are you playing on? We'd be happy to help once we have more info. ^BT
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more replies
Replying to @MojangSupport
I don’t think I have hardwire in my house.