Hey @MojangSupport? I recently got a new PC and am trying to redownload my minecraft client that I've had since 2010 (or earlier) and it says I need to rebuy it. What's the deal here? I've signed into my account and it says to rebuy it.
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Demo mode typically indicates the account being logged into does not have a copy of Minecraft. Check out this article: bit.ly/3cluzz3 but also, did you migrate from Mojang to Microsoft? This could indicate you migrated elsewhere. Be sure to check other accounts. ^AM
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I bought minecraft back then... I'll check both accounts regardless as I did migrate.
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I have the account, but it says this... I've had minecraft since before Alpha. Before the Yogscast made their first video.
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Let's have our Accounts team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Yeah. The can't do anything without the purchase receipt FROM 2009! I do not have the email the original account was on because you guys made us change them once, then make a minecraft.net account, then migrate to Microsoft. The method of which I purchased is also gone
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Replying to @Nephaliim
We should still be able to assist without your transaction ID as we have other ways of looking into this for you. Please make that ticket for us and we'd be happy to help. ^BT

Mar 12, 2023 · 6:16 PM UTC