Gotcha, based on your description it sounds like a connection related issue to me. I'd recommend reviewing our connectivity troubleshooting suggestions here: help.minecraft.net/hc/en-us/… If you're still having trouble, are you playing over Wi-Fi or a wired connection? ^LK

So my nat type is type 2 (which is what it usually is) and I cannot switch to a wired connection and ps5 doesn’t let me connect to a mobile hotspot so I cannot change what network im connected to, so unfortunately none of the troubleshooting suggestions help

Gotcha! In that case, let our Tech team take a look from here. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT

Okay, I already filled this out yesterday as I was waiting for a response form y’all

Sweet, thanks for making that ticket for us! An agent will be with you as soon as they get to your ticket. ^BT

Hey I know I already put a ticket in and am waiting for a response, but I managed to join the realm on my phone and on my PS5 I can see my phone character moving around and everything but then when I move my PS character around it doesn’t change for my phone, 1/2

Like on my phone everything is completely normal and I can access chests and do anything, but on my PS character I still cannot do anything

Also I tried playing it on another PlayStation account and I’m having the same issue, so I think the issues have something to with the recent ps5 update and it was fine before then

Thanks for updating us on this! Since you already submitted a ticket to our Support team, can you do us a favor and update your ticket with this info as well? This will help in making sure your ticket gets to the right place and we don't ask you to repeat any steps. ^FF

I received an email 9 hours ago and I responded within 15 minutes but I haven’t heard back since but I have included this information within my response