@MojangSupport Hi Mojang, I have a problem in a signing in Minecraft and it exist for 2 days in addition I can’t play with my friends in crossplatform it shows “unable to join world” , I hope you can solve my problem.
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Replying to @Abdulla53666191
Can you tell us a bit more about which device and edition you are running? Please make sure to also check out this FAQ: bit.ly/3W3TQPf but we can give you some more specific instructions once we have a bit more info! ^AM

Mar 3, 2023 · 7:40 PM UTC

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Replying to @MojangSupport
PS5
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Make sure to power cycle your router and PS5 to refresh the connection. Hardwire (over Wi-Fi) makes a huge difference as well and may help. If this issue persists, please complete our request form at aka.ms/Minecraft-Support so we can offer some more detailed solutions! ^AM