@MojangSupport My partner just bought a pack on Marketplace and we went on it and every single block is pink and black (broken resources). He is upset about this. We wish to know if it is possible to fix it or have a full or partial refund? Any help would be appreciated. Thanks!
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Replying to @EllieFox2K2
What was the pack that your partner ordered? Also, you can reach out to our Tech team so they can take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT

Mar 1, 2023 · 7:09 PM UTC

1
Replying to @MojangSupport
Done, thank you! I hope it can be fixed, he was really disheartened as he’d waited all month for his money and then was given a corrupt world.