earlier replies
Replying to @aka_JollyJoker
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Uh-oh. Can you tell us what that error is? Additionally, you may want to try from a different device or browser, in incognito/private mode, or after clearing your cache and cookies. ^AM
Replying to @aka_JollyJoker
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK

Feb 25, 2023 · 2:00 AM UTC
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Sorry there seems to be some cross-thread confusion here! Apologies for the double response. Please try submitting from a different browser or device. Disable any VPNs and you may also want to try incognito mode. If you still see this error, please try again at a later time. ^AM