We are aware that the 1.19.60 update is causing some performance issues for players on Switch. We are actively looking into solutions and hope to have the issues addressed as soon as possible. Thank you for your patience and we apologize for the issues caused. jhp
208
60
16
616
We always recommend using hardwire over WiFi to ensure you have a stable connection, but could be something else going on. Are you able to provide us with a screenshot of the error you see? That can help us assist you better! ^AM
1
You did say your Xbox as well so we were ruling out issues being related to your router! The only troubleshooting we can suggest for your phone are restarting it and try connecting to a different wifi. ^TK
2
6
GIF
Are you getting any errors when trying to connectand what troubleshooting steps have you tried so far? ^TK
1
We'd be happy to help once we have more info! What platform are you playing on when you get this error? ^BT
Feb 22, 2023 · 4:11 PM UTC


