To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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If you need help with figuring out the Microsoft account that's linked, that'd be handled by Microsoft Support as we don't have access to their account management system. You can contact them by following these links: nitter.vloup.ch/xboxsupport or support.xbox.com ^BT
Unfortunately, there is nothing we're able to do from our end due to the fact it is a Microsoft Account. We do not have access to their tools or account information so you will have to continue working with them. ^TK
Feb 20, 2023 · 10:54 PM UTC