hi @MojangSupport , I come to comment on an error that has been happening to me. When I open minecraft I get an error "sorry, minecraft could not start" and it stays in preparing. could you give me a solution please
1
2
Replying to @DMau__
Let's have our Tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT

Feb 20, 2023 · 9:09 PM UTC

2
3
Replying to @MojangSupport
@MojangSupport And where will I get an answer?
1
You'll get an answer in the support ticket as our team will need to take a closer look into the situation! ^TK
Replying to @MojangSupport
Ok