French, sorry i don’t speak inglish: Bonjour Mojang support, je me permet de vous contacter aujourd’hui car je me suis fait pirater en 2021 vers le 12/03/2021 suite à une fuite de données du serveur minecraft « hypixel ». Pouvez vous me répondre en MP svp ? @MojangSupport
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We unfortunately cannot assist via DMs, but the team you contact for account support depends on the account type you had. Was this a Mojang account or do you have a Microsoft account? ^AM
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Mojang account because when i was hacked microsoft accounts dosen’t exist
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Replying to @cedric_brique
Okay thanks for letting us know! In that case you can reach out to our Accounts team who can look into it. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and username. ^AM

Feb 17, 2023 · 8:55 PM UTC

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Replying to @MojangSupport
Hum, i don’t have the transaction id because my mom deleted it when i was younger and we changed of bank the last few months
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It's okay, we have other ways we can try to verify you even if you don't have your Transaction ID. Just be sure to provide as much info as you have and your agent will assist to the best of their ability! ^AM
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