@MojangSupport Here's an interesting one I hope you can help with: back in 2012 I bought the game Cobalt from the Mojang store. I can't find any way to access it anymore (the download link is long since broken). How can I use my purchase? Thanks!
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Replying to @JeffCoonen
Had to do a little digging since I haven't heard Cobalt in a bit but we got this FAQ that outlines how to claim a steam code for your purchase: bit.ly/3S1NnUX If you're having issues claiming let me know and I'll escalate you up through a ticket. ^TK

Feb 15, 2023 · 2:49 AM UTC

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Replying to @MojangSupport
Amazing, thanks! Unfortunately I still can't find a button to redeem a Steam code, and I'm quite sure I'm logged in to the proper account. I would appreciate if you can help with a ticket.
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If you could, can you grab a screenshot of what you see when you try to redeem that code? ^BT
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