Felt like playing mine craft but I can't because @Minecraft @MojangSupport @Microsoft won't let me recover my account without a 12 year old email. I have access to the account email but it is Hotmail so emails from back when I bought the mine craft account no longer exist
4
2
4
Why Xbox support? My issue is I have the email and user name but not the password. But I can't recover the password because it's a legacy account and I don't have the trans ID email from over 10 years ago. I've opened a ticket and was told multiple times and was told they couldnt
2
Replying to @kloaf11
Thanks for the correction and my mistake! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT

Feb 12, 2023 · 9:23 PM UTC

1
Replying to @MojangSupport
That's part of the issue. I don't have the transaction ID cause it was over 10 years ago and when hotmail went from Hotmail to Outlook. I lost all emails from more than 8/9ish years ago. So that email stopped existing many moons ago.
1
No worries! We have other ways of verification, but the transaction ID just helps it go faster. Please create the ticket still and our Support team will be able to help. ^BT
2