Hello @Minecraft @MojangSupport I was wondering if I can get some support with moving an account linked to a PS4 over to a PS5 Thank you
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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I did do this but the reply was that they didn't understand even though I sent the error code and the request to remove it from the account connected to the PS4 and move to the PS5 Seems to be a common problem according to Google
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Replying to @KikiVonBubbles @Minecraft
I would suggest submitting another ticket to our support team! We should have been able to either provide steps or escalate you to the correct team. ^TK

Feb 11, 2023 · 3:15 AM UTC

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Replying to @MojangSupport @Minecraft
Can no one help me here because the support team on the email have failed to even address the issue?
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