@MojangSupport @dungeonsgame There is an issue multiple players are reporting , Minecraft Dungeons on Nintendo Switch is not loading when connected online And will not let you create or join any other online players Will this be fixed soon???
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Can you let us know what troubleshooting steps you've tried so far, if any, and if you're seeing any error messages when trying to connect to Dungeons? ^FF
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(1/2) I can turn on Airplane mode and it turns off the WiFi Playing offline is fine, but there is nothing else to troubleshoot as it's definitely an issue on your guys side The only message I get is "unable to connect to minecraft dungeons service, try again later "
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(2/2) When connected to the Internet the game also takes ages to load in, it also gets stuck on the loading screen After closing as opening the game multiple times, it finally opens but still does not connect online I have seen many reports of people complaining about this issue
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Replying to @Striker__8
In this case, let's get you on up to our Dungeons team to take a closer look. Please complete our request form at bit.ly/3uO21ER so that one of our specialists can look further into this issue for you. ^FF

Feb 10, 2023 · 4:21 AM UTC

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Replying to @MojangSupport
Well after refreshing the page and doing my own search to get to the request forms These also seem to not be working
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Can you please try to submit a ticket through another platform? If the issue continues please reach back out to us. ^TK