@MojangSupport Hi, why can't I log into my Minecraft? I log in, it knows it's me but is asking me to pay. I paid years ago. Please help - I don't want to lose my worlds.
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If you're asked to pay again and can only see the Demo Mode, it may be that you're logging in with the wrong account. Please see our article here for more info: help.minecraft.net/hc/en-us/… ^IV
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That's not what is happening. I sent all of my info to Minecraft help, including my transaction ID, 2 days ago and have heard nothing. Am I just going to be done out of the product that I have already paid for?
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Replying to @JWebbConsulting
Sorry about any delay you're encountering! We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your ticket number, we can check in on the status of your request for you. ^FF

Feb 10, 2023 · 3:57 AM UTC

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Replying to @MojangSupport
4924552 I am going around in circles. Please help.
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It looks like the agent responded to your ticket. Please check and take a look at their response. If you still need help, please continue replying to the agent working on your case to let them know. ^FF
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