Hello @Minecraft @MojangSupport I was wondering if I can get some support with moving an account linked to a PS4 over to a PS5 Thank you
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Replying to @KikiVonBubbles @Minecraft
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK

Feb 10, 2023 · 2:50 AM UTC

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Replying to @MojangSupport @Minecraft
I did do this but the reply was that they didn't understand even though I sent the error code and the request to remove it from the account connected to the PS4 and move to the PS5 Seems to be a common problem according to Google
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I would suggest submitting another ticket to our support team! We should have been able to either provide steps or escalate you to the correct team. ^TK
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