@MojangSupport hello i cannot find my redeemed minecraft on my account can you trace it by the redeem code if i send u it in a DM?
1
Replying to @stemlordposting
We do not respond to DMs but a safer and more secure option would be to contact Support directly. Is this an old, redeemed code for a Mojang account, or do you have a Microsoft account? Once we know, we can get you pointed to the right team securely for your issue! ^AM

Feb 2, 2023 · 7:51 PM UTC

1
Replying to @MojangSupport
it is a microsoft account. i dont think i redeemed it on a mojang one
1
For assistance with recovering your Microsoft account, please reach out to Microsoft Support at bit.ly/3PsyrMR on Twitter, or through their help site directly: bit.ly/3ICFoJ7. ^FF

Xbox Support (@XboxSupport) on X

Support articles & info: https://t.co/H8oQKYXNo5 | Support videos: https://t.co/Z8kKJghC5y | News & Updates: @Xbox & @Xboxwire | Become part of the @XboxAmbassadors

twitter.com