@MojangSupport check your messages please, still having issues

We can't answer or open DMs at this time, but we'd be happy to help once we have more info. What's going on? ^BT

i bought a realm on my ps5, with a ps4 copy of the game. it says purchased successful but we’re unable to create realm at this time. it’s been a day and it still says this message. i also accidentally purchased another so I ended up buying two.

just need to open my realm and refund the second accidentally created realm

Gotcha! Please reach out to our Realms team so they can have a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT

i’ve done that step like three times now but ok. keep pretending that it works