@MojangSupport im trying to play with my friends in my world but it keeps saying that my microsoft account was disconnected (even though it isnt) and when i re-opened minecraft and re logged into my microsoft account, it still says im disconnected. i play on ps4
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Replying to @_ka3ka
Are you playing on a WiFi or hardwire connection? Also, what troubleshooting steps have you tried at this time? ^TK

Feb 2, 2023 · 1:45 AM UTC

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Replying to @MojangSupport
im playing on wifi, ive closed me ps and opened it again, waited till the pfp of my xbox account loaded in and also re-opened the world a bunch of times. none of that worked
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Let's get you up to our team who can keep an eye on this and provide you with some guidance! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM