@MojangSupport check your messages please, still having issues
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Replying to @connersuth
We can't answer or open DMs at this time, but we'd be happy to help once we have more info. What's going on? ^BT

Feb 1, 2023 · 4:41 PM UTC

1
Replying to @MojangSupport
i bought a realm on my ps5, with a ps4 copy of the game. it says purchased successful but we’re unable to create realm at this time. it’s been a day and it still says this message. i also accidentally purchased another so I ended up buying two.
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No worries, we have a Realms team to help set that up! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK