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In my Minecraft account I was playing with my friend. The world crash and now I can't select skin, they are in an infinite charging. How can I resolve?
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That sounds very strange. Can I ask what platform you and your friend are playing on? ^IV
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we play on PlayStation 4 but the friend who has the world, plays on PlayStation 4 pro.
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Replying to @Chri3983701
Gotcha! In that case, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question. Feel free to include any screenshots of the error when you write in to us. ^IV

Feb 1, 2023 · 6:49 AM UTC

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Replying to @MojangSupport
Hi I complete the quest. My name tag is Fasullodj
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If you are chatting with our support team and don't have a ticket number yet, please keep working with our team members there. If you still need assistance, reach out again when a ticket number is sent to your email. ^IV
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