Dear @MojangSupport : when will I get an answer to the DM I sent you yesterday ? My son is sooooo unhappy, and we really don’t understand how to solve. The procedure “change your password” doesn’t work 🤷🏻♀️. Thank you very much for your kind help.
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We can't answer or open DMs, sorry to say! In regards to this issue though, reach out to our Accounts team. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
Jan 31, 2023 · 9:33 PM UTC
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