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In my Minecraft account I was playing with my friend. The world crash and now I can't select skin, they are in an infinite charging. How can I resolve?
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Replying to @Chri3983701 @MojangStatus
That sounds very strange. Can I ask what platform you and your friend are playing on? ^IV

Jan 31, 2023 · 5:38 AM UTC

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Replying to @MojangSupport @MojangStatus
we play on PlayStation 4 but the friend who has the world, plays on PlayStation 4 pro.
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Gotcha! In that case, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question. Feel free to include any screenshots of the error when you write in to us. ^IV
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Replying to @MojangSupport @MojangStatus
The code of the error is U-000
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Gotcha! If you could, can you reach out to our tech team so they can take a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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