Replying to @Rod6JAM
We'd be happy to look into this further for you! What platform are you playing on? ^BT
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Gotcha. Are you connected using Wifi or Hardwire connection? ^BT
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We apologize for the inconvenience, as this is currently a known issue. The team is currently working on a fix that should help with the issue as soon as possible. To help add your info to the investigation, please complete our request form at bit.ly/3uO21ER. ^FF
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Replying to @Rod6JAM
If that username is unfamiliar to you, it may have been set up automatically when you created the account for the first time. You'll need to contact Microsoft Support for assistance with locating AnatineLocket29 at nitter.vloup.ch/xboxsupport or support.xbox.com ^AM

Jan 26, 2023 · 8:08 PM UTC