@MojangSupport the monthly payment for my child's realm came out on January 15th but on every device the realm says its expired. I've seen a lot of similar posts about this. Are you guys aware of this, and will this be fixed without having to use support?
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Replying to @Here_4_TheMemes
Please complete our request form at aka.ms/Minecraft-Support so that one of our realms specialists can look further into this issue for you. Remember to attach your Transaction ID/receipt of purchase and your account name/Gamertag. ^IV

Jan 23, 2023 · 4:38 AM UTC

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Replying to @MojangSupport
Thanks. I actually filled out a support form yesterday morning. Just waiting for them to get back to me. Do you have an estimate for how long that takes? I know they address them in order, but do you know what their wait time is currently?
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We can't give an estimated time since we're a bit busy, but an Agent will reach out to you as soon as possible. Thanks for your patience in the meantime! ^BT