@MojangSupport why is my Realm listed as expired when my auto-renewing subscription payment for the next month just processed 4 days ago? Please fix this. I’m paying for a service you are not providing.
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Replying to @Ormsbotly
That's definitely frustrating to deal with! Please complete our request form at bit.ly/3uO21ER so that one of our realms specialists can look further into this issue for you. ^BT

Jan 22, 2023 · 4:35 PM UTC

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Replying to @MojangSupport
Thanks, but I have already submitted two help tickets with no response. Combing through Twitter, it looks like a number of people have had/are having this issue. This must be a recurring issue with a standard resolution…? How long till this is sorted?
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Thanks for making a ticket with us. There's a bit of a backlog at the moment, but I assure you that an agent will reach out to you as soon as they get to yours. Thanks for your patience in the meantime! ^BT
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