@MojangSupport Hey! Is email support currently replying to people or are they on break, if so when should i expect a reply
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Replying to @tik_look
Sorry about any delay you're encountering! We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your 7-digit ticket number, we can check in on the status of your request for you. ^BT

Jan 22, 2023 · 4:30 PM UTC

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Replying to @MojangSupport
4863914 Thank you so much
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Thanks for providing that for me! It looks like an agent hasn't gotten to your ticket just yet due to the backlog, but I assure you that you'll get a response as soon as an agent reaches yours. Thanks for your patience in the meantime! ^BT