@MojangSupport I can’t access my account and whenever I send an email to get it reset it doesn’t work
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Replying to @Kelly83476092
If you have a Microsoft account, make sure to use the Microsoft log-in option and password reset within that window and you're not using the Mojang password reset option. OR, is this by any chance an un-migrated Mojang account? ^AM

Jan 21, 2023 · 9:06 PM UTC

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Replying to @MojangSupport
It is unmigrated
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Gotcha! In that case, please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag.
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