@MojangSupport Hi I pay for realms monthly and you've not took this month's payment so it's saying it's expired and now won't let me renew it
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Replying to @ginjin24
Please complete our request form at bit.ly/3uO21ER so that one of our realms specialists can look further into this issue for you. Remember to attach your Transaction ID/receipt of purchase and your account name/Gamertag. ^BT

Jan 15, 2023 · 4:31 PM UTC

1
Replying to @MojangSupport
How long does it take to get a reply? Haven't had one yet after filling in the form. The money has been taken but still saying realm has expired this isn't right
1
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience in the meantime! ^BT