We don't correspond via DMs but if you let us know what the issue is in a reply to this tweet we can assist you! ^AM
2
16
My multiplayer wont work
1
What device are you playing on? Does this only happen when cross-playing with users on a different platform? Also make sure to check that you have permissions enabled, those steps can be found here: bit.ly/3zjgZ6W ^AM
1
Nintendo switch, yes it's enabled i have played it before on multiplayer it hasn't worked for the past week or so.
1
Replying to @Astout0301
Let's have you go ahead and have you reach out to our technical specialists who can help with this. To keep your information secure, please complete our request form at bit.ly/3uO21ER so we can quickly and safely assist with your question! ^FF

Jan 15, 2023 · 5:26 AM UTC

2
Replying to @MojangSupport
they didn't fix it
1
Please continue working with our Support team and they should be able to assist you! ^BT
2
Replying to @MojangSupport
@Minecraft @MojangSupport Nobody I have contacted through your support team has been able to help me with my issues. Nintendo Switch Minecraft hasn't been working for a month and I am really frustrated! I can't connect to multiplayer all of the sudden and I have for years!
1
If you could, can you grab a screenshot of what you're seeing when attempting to access multiplayer? ^BT