Replying to @testcandidate36
An agent has been assigned to your ticket and will reply back to you as soon as they can. Thank you for your continued patience! ^FF

Jan 15, 2023 · 5:09 AM UTC

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There is a big of a backlog due to the holiday season, but they'll reach out to you as soon as they get to your ticket. Thanks for your patience in the meantime! ^BT