@MojangSupport My account got hacked, but my Realm Subscription is still active. How can I cancel it with no access to my account? And is there a way to get a Backup of my Realm's world?
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Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AM
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@MojangSupport I already did it 8days ago.
I still have no answer from the support.
Should i send a new request?
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Sorry about any delay you're encountering! We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your ticket number, we can check in on the status of your request for you. ^FF
Jan 13, 2023 · 3:38 AM UTC
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